How Privacy Rules Apply to Wallet Records
Our Privacy Policy covers data you provide when opening an account, confirming your phone number, signing in, and contacting us about an account or payment status. We may record account identifiers, device and browser details, sign-in times, security events, and transaction references connected with DANA, OVO,
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GoPay, QRIS, bank transfer or a virtual account. These records help us match a request to the correct account and investigate an unclear receipt without asking you to send a full payment password. We use access controls for staff handling account records and retain information only
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for the operational, security or legal purpose that requires it. Where local law permits, you can ask what personal data we hold, request an accurate correction, or ask about deletion subject to records we must retain. Eligibility and access depends on local law, including rules that
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may apply in Jakarta and other Indonesian regions.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.